Many clients have received notices regarding direct deposit for a tax refund, and not all of them are legitimate. We are here to help you understand what your CP53E notice means.
- Some CP53E letters are legitimate IRS notices, and bank account information should be updated.
- In other cases, these letters are being issued to due a system glitch. In these cases, recipients owe the IRS and are not expecting a refund. If this describes you, check with your bank to make sure the payment was withdrawn from your account.
- Others are fraudulent letters that are designed to collect personal information.
If you receive a CP53E letter:
- Do not call any phone number listed on the letter.
- Do sign in to your official IRS online account, where you can confirm whether the notice is real and whether any bank information is actually needed.
If you need assistance, please contact our office and confirm the following:
- Does your notice specifically identify itself as CP53E?
- Are you expecting a refund this year?
- Have you already checked your IRS online account to verify the notice?
Once we have that information, we can help you determine whether the notice appears to be an IRS system-generated error or something that requires further attention.